• Regional MSL Director/ Associate Director- WEST

    Job ID 2019-1557
    Job Locations
    US-CA-San Francisco | US-CA-Los Angeles | US-CA-San Diego | US-CO-Denver | US-TX-Houston | US-TX-Dallas
    Director, Medical Science Liaison
  • Overview

    The primary responsibility of the Associate MSL Director/ MSL Director is to manage and provide leadership to a team of regional Medical Science Liaisons (MSLs).  The MSL role at is non-promotional in nature.  Our MSLs focus on the provision of unbiased scientific information and education to healthcare professionals, establish value-adding partnerships with key opinion leaders (KOLs) engaged in Iron Deficiency Anemia (IDA) care, contribute to data generation and support the commercial field-based teams, as appropriate.  The Associate MSL Director/ MSL Director works to shape the IDA care through client’s medicines, research and customer services excellence.


    This role is available as Associate MSL Director or MSL Director.  The title for this role will reflect the seniority and professional experience of the employee.


    The MSL Director/ Associate MSL Director is expected to:

    • Provide leadership to a team of regional MSLs.
    • Provide strategic direction to MSLs and ensure timely implementation of the medical affairs strategy through objective-based tracking of MSL activities.
    • Ensure that all MSL activities are conducted in an ethical and compliant manner, and that they are aligned with the wider company goals.
    • Be responsible for all operational aspects of the MSL team management including hiring, onboarding and reviewing the performance of MSLs, conducting salary reviews and managing the MSL budget.
    • Serve as the interface between the MSL and other teams (Clinical, Marketing, Market Access and Sales) to ensure alignment of activities and optimal cross-functional collaboration.
    • Oversee the dissemination of high-quality medical responses to external stakeholders and ensure excellence in the provision of customer-focused services by MSLs.
    • Develop/maintain medical expertise and a strong understanding of clinical practice in IDA. Assist with the gathering of field insights regarding product characteristics and therapeutic area development.
    • Establish and maintain strong professional relationships with key external stakeholders, such as Key Opinion Leaders, professional society members and relevant institutions.
    • Collaborate with Therapeutic Area Medical Directors to identify relevant research projects and take an active role in data generation.
    • Fulfil Pharmacovigilance responsibilities as defined in the pharmacovigilance SOPs related to medical enquiries and drug safety information, and proactively collect information on the safety profile of client products.


    Education & Professional Background:

    • Advanced degree in life sciences (MD, PharmD or PhD).
    • 6+ years of Medical Affairs experience within the pharmaceutical industry:  3+ years of MSL experience, 2+ years of line management experience.
    • Ideally, previous experience of working within Hematology/Oncology
    • Knowledge of the PhRMA, OIG and other relevant guidelines.
    • Good understanding of the clinical development process and the ICH-GCP guidelines.


    • Leadership – ethical, ambitious, focused, organised
    • Customer-oriented – analyse and meet/exceed customers’ needs
    • Excellent communication skills – verbal and written
    • Drive – “prompt call-to-action”
    • Responsible – timely and explicit feed-back to customers on agreements
    • Transparency – flat decision structure and communication
    • Accountability – Independent decision-making (impartiality, competence and ethics)
    • Ability to act locally, also in accordance with main prioritisations of the company

    Attitude and Behaviour:

    • Proud client ambassador
    • Strong personal leadership
    • Inspire cross-functional transparency and collaboration
    • Customer-centric ‘can-do’ attitude and goal focused
    • Ambitious, independent, analytical, collaborative, loyal, organised



    All roles at client can evolve their duties and responsibilities over time, Reasonable flexibility is, therefore, a key part of any job at Client. Significant variations in duties and responsibilities should be discussed between the post-holder and manager as they occur.


    Additional information:

    • Field-based role – must be located within the pre-specified regional territory.
    • Travelling – approximately 80% of the time.
    • Overnight stays – depending on location, on average 2-3 nights per week.



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.