Transplant Account Manager - Heart and Lung Specialist

Job ID 2021-1743
Job Locations
US-DC | US-MD-Baltimore | US-VA-Richmond | US-WV-Charleston | US-NC-Raleigh


Cardiothoracic Transplant Account Manager
Transplant Account Managers (TAMs) constitute the field sales team at Client. Calling on heart and lung transplant centers in a specific regional territory, the TAM generates and maintains sales of HeartCare, the combination of Client's Diagnostics. Client product 1 is a non-invasive blood test for heart transplant patients, client product 2 is a new non-invasive blood test for heart transplant patients, and in the future, lung transplant patients. You will interface with cardiologists, pulmonologists, nurse coordinators, nurse practitioners, laboratorians, IT and EMR specialists, social workers, and other hospital personnel on the transplant team. As a member of the team, you will work with medical science liaisons, KOLs, and others to introduce the diagnostic tools to transplant centers. You will interface with our marketing team, providing customer feedback and guidance in the development of our marketing programs and materials. 

Successful TAMs are self-starters who bring technical expertise combined with strong people skills and business savvy. You are motivated to exceed objectives, and you are a lifetime learner. You also enjoy working in a field where you can help improve the lives of patients while being at the forefront of the personalized medicine revolution. 
This territory covers multiple states including DC, Maryland, Virginia, WV, NC


  • Develop, communicate and implement account growth strategies
  • Orchestrate deployment of cross-functional team resources
  • Provide weekly updates to management
  • Prepare and present impactful company presentations and business solutions in a professional manner
  • Work with customers and internal functional teams to pro-actively and creatively resolve issues and strengthen business relationships at all levels
  • Train laboratory and business partners as needed
  • Accurately forecast expected business growth 
  • Interact with reimbursement manager and payer relations to gain and maintain reimbursement coverage for product(s) 
  • Establish credibility with leading transplant cardiologists/nephrologists and other members of the transplant team
  • Able to navigate complex selling situations


  • Minimum 10 years demonstrated sales success in medical device / biotech / pharma
  • BA/BS 4-year degree in nursing, business or life sciences; Master’s degree preferred
  • 5 years’ experience selling molecular diagnostics, device, transplant or biotech products required
  • Intermediate to expert level knowledge in a disease state and professional field (transplantation, laboratory or biological sciences)
  • Proven experience in establishing and maintaining connections with diverse set of senior contacts
  • Must be self-motivated and able to perform tasks and achieve goals with minimum supervision and direction
  • Must be willing to travel 60-75% or greater, including frequent day trips and overnight travel
  • Excellent communication and detailed follow-up skills
  • Proficient with Word, Excel, PowerPoint, Outlook and
  • The successful candidate will display the following qualities: competent, friendly, self-confident, able to form strong customer relationships, highly ethical
Additional Details:
Every individual at Client has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.
Our competitive Total Rewards package includes:
  • Competitive base salary and incentive compensation
  • Health and welfare benefits including a gym reimbursement program
  • 401(k) savings plan match
  • Employee Stock Purchase Plan
  • Pre-tax commuter benefits
  • And more!


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